Terms and Conditions

SHIPPING POLICY

All orders are shipped within 3 days, Monday - Friday 8am - 5pm.

We are happy to offer Worldwide Shipping.

Carriers

We use Canada Post to deliver our orders.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. 

Shipping Rates

At this time, we offer a $12 Fixed Rate on all Canadian and US orders for orders up to $149.99, and Free Shipping Worldwide on all orders over $150. We also offer Free Delivery in the town of Whistler, British Columbia.

RETURN POLICY

Due to the handmade nature of our products, there will always be some slight variations in each products. However, we endeavour to maintain as much consistency as reasonably possible. 

All refunds/returns/exchanges are decided on a case-by-case basis. We want you to be thrilled with your purchase and we will do what we can to help you be happy.

Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.

Kindly consider this prior ordering.

PAYMENT POLICY

Accepted method of payment: Paypal (securely accepting Visa, MasterCard, Discover, American Express, and Paypal).

Sales Taxes and Customs Duties

Canada

Wild Tribe charges sales tax for merchandise ordered on this Web site based on the applicable provincial sales tax rate and the location to which the order is being shipped.

International

Any import duties and taxes are charged once the parcel has reached the destination county and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. 

Please note, no changes can be made to the shipping address after the order has been placed. 

PRIVACY POLICY

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

We only collect information that we need that is related to your order. 

TERMS

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Wild Tribe reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Wild Tribe believes that customer conduct violates applicable law or is harmful to the interests of Wild Tribe.

COPYRIGHT POLICY

As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 Wild Tribe. All rights reserved.